There is a lot of competition on Airbnb. Providing an outstanding experience can be the edge needed to ensure a positive review and increased business. There are some simple but effective Airbnb host tips that can help achieve this and surpass the expectations of any guest.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
No matter where guests are traveling from, and no matter the reason for their stay, most will appreciate information about the area and what's going on. Try to tailor the information to the guests, for instance, if they are traveling with children, they might be interested to know there will be a parade during their stay. If it's a couple, a wine tasting event might appeal. It only takes a few moments to gather the information.
Get a keypad entry system and learn how to program it. This is a great way to allow guests to enter if the hosts will not be home and to assure the guests that there are not a bunch of spare keys floating around. A keypad can be programmed with a temporary guest code, which should be different for each new guest, that expires after a set amount of time. This allows for a lot of flexibility and assures security, as the same code would never be used again.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.
Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.
Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.
No matter where guests are traveling from, and no matter the reason for their stay, most will appreciate information about the area and what's going on. Try to tailor the information to the guests, for instance, if they are traveling with children, they might be interested to know there will be a parade during their stay. If it's a couple, a wine tasting event might appeal. It only takes a few moments to gather the information.
Get a keypad entry system and learn how to program it. This is a great way to allow guests to enter if the hosts will not be home and to assure the guests that there are not a bunch of spare keys floating around. A keypad can be programmed with a temporary guest code, which should be different for each new guest, that expires after a set amount of time. This allows for a lot of flexibility and assures security, as the same code would never be used again.
Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.
Small amenities can have a big impact. Most hotels stock extras such as razors and toothbrushes; some at a cost. Providing these free of charge will be looked upon as a bonus and certainly mentioned in reviews. Some suggestions may be feminine products, an assortment of electronics chargers, batteries, water and snacks, and anything else that can be picked up inexpensively but be appreciated by guests.
Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.
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Find an overview of the benefits of becoming an Airbnb host, today. You can also get excellent Airbnb host tips at http://www.thehealthjournals.com now.
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